JX Inbrief to
Deputy Chief of Staff
| 5 June 2000 |
General Jack Sheehan Founded the JX
Staff Complaints Addressed by Knowledge Management
Knowledge Management Is a Discipline
Tracing the Roots of Knowledge Management in the Military
| Dec 95 Gen Sheehan commissions offsite study of knowledge management | |
| Jun 96 JX established | |
| Jul 96 KT Online | |
| Jan 98 KBO Major Focus Area | |
| July 99 CIO Magazine names Knowledge Today one of the 50 best intranets (for the 3rd consecutive year) | |
| Oct 99 #1 IT Best Practice in the Federal Government by IAC |
Problem: Stovepipe Barriers Among Directorates
Continual Support from the Top Needed
Keeping Focused on the Command Priorities
A Command Function Enabled by Technology
Cultural Transition in Progress
| Enable fast, informed decisions by USJFCOM staff | ||
| Increase awareness, effectiveness,and agility | ||
| Focus command attention and activity | ||
| Improve information flow throughout USJFCOM | ||
| Provide more accurate and timely information for better decisions | ||
| Focus on tools and methodologies | ||
| Raise the level of knowledge of USJFCOM Staff | ||
| Designs/develops the KBO environment | |
| Designs/develops strategic business processes | |
| Improves information flow, focusing on the decision-making process | |
| Implements KM tools/systems |
Personal Responsibility for Knowledge
What is a Knowledge Based Organization (KBO)?
| A system of people and devices that executes its functions utilizing the combined intelligence and problem solving capabilities of all staff members. | |
| Committed to maximizing the abilities of its knowledge assets. | |
| Ultimately interested in knowledge “use” rather than knowledge management. |
| Leaders create space and freedom in their organization for its members. | |
| Emphasis is on innovation, learning, sharing and trust in order to empower individuals to do the right thing when the right information presents itself. | |
| Individuals can quickly and easily find the knowledge/information they need to do their job. |
| Goal 1.0 Strategy -USJFCOM uses KBO principles to focus the organization towards the future. | |
| Goal 2.0 Processes - USJFCOM transforms information into knowledge and knowledge into decisive action. | |
| Goal 3.0 Organizational Culture - USJFCOM openly shares knowledge/information and empowers personnel. | |
| Goal 4.0 Learning Organization - USJFCOM understands its organizational values, goals and processes. | |
| Goal 5.0 Collaboration - USJFCOM assimilates diverse ideas into creative processes that benefit the entire organization. |
Revolution in Military Affairs
| “A Revolution in Military Affairs is a major change in the nature of warfare brought about by the innovative application of new technologies which, combined with dramatic changes in military doctrine and operational and organizational concepts fundamentally alters the character and conduct of military operations.” | |||||
| Office of the Secretary of Defense, | |||||
| Office of Net Assessment | |||||
Our Strategic Value Chain: Who’s Driving What?
The Inmates Are Running the Asylum
| To be successful, you need to be a business-savvy technologist or a technology-savvy businessperson | |
| Problem is: Most businesspeople have abdicated control to technologists |
Enterprise Portals Not the Same as Knowledge Management
What is Autonomy Active Knowledge?
| Become the champion for JX | ||
| Position JX to develop/facilitate strategic planning process. | ||
| Support JX efforts to re-engineer staff processes and align with command strategy. | ||
| Assist the CoS as KBO Champion | ||
| Apply the authority of the CoS to enable the JX to serve its CINC, SPG and staff customers. | ||