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What is Knowledge?
“Knowledge is minimization of information gathering and reading
--NOT increased access to information. Effective knowledge helps
eliminate or avoid what you don’t want.”
Phillip C. Murray, Editor-in-Chief, KM Briefs
Information
Data, organized and formatted for human
understanding
Databases, documents, messages, and plans of an
organization
Knowledge
Something learned and kept in the mind;
understanding gained by experience
Knowledge resides in people, not in computers
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