| What
is a KBO? (cont’d) |
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| • | Leaders create
space and freedom in |
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| their
organization for its members. |
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| • | Emphasis is on
innovation, learning, |
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| sharing and trust
in order to empower |
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| individuals to do
the right thing when the |
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| right information
presents itself. |
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| • | Individuals can
quickly and easily find |
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| the
knowledge/information they need to |
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| do their job. |
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| 19 |