for buying knowledge management or enterprise
portal technologies are IT-oriented because they focus on productivity and on
sophisticated access, organization, and control of an enterprise's
massive digitized information sources (often termed "infoglut").
Infoglut management is a growing concern for enterprises;
through 2004, the most conservative estimates of growth in digitized data
will outrun the most aggressive advances in technology to manage it.
Therefore, keeping pace and avoiding productivity loss is critical for every enterprise.
Knowledge management and enterprise portal
implementations will help enterprises maintain productivity and close
information management gaps.
stronger reason for buying technology for knowledge management
is business-oriented: to optimize interenterprise and extraenterprise
collaboration (human processes for sharing, creating and applying knowledge);
and to leverage knowledge and collaboration to improve business
responsiveness, reuse and innovation. Knowledge management
requires cultural and business advancements, and the technology for knowledge
management must stimulate and augment knowledge
sharing, collaboration and innovation.